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Frequently Asked Questions

Sometimes our Melbourne, FL homeowners need answers when it comes to their HVAC problems. Let’s cut right to the chase and look at a few questions that we are frequently asked. We’ve given our best answers to these questions.

Make sure you call our team if you need more help. We’re available and ready to help with your HVAC-related questions, no matter how complicated or unique they seem. Every home is different and we’re specialists at thinking outside of the box.

Can you work on my equipment if you aren’t the original installer and will it be under warranty?

Yes! We are licensed and certified to work on all major brands of HVAC Equipment. We can process parts warranties with the major manufacturers after repairs are completed.

What is the standard process to keep my equipment running efficiently?

Maintenance is extremely important for proper operation of your AC system. Use the proper type of air filter and change them often. Keep your drain line clean and treated with distilled vinegar. Keep AC coils clean. Ensure proper levels of insulation and reduce heat inside the home, so the AC system does not need to work as hard.

Do you offer payment plans?

Yes! We are aligned with some of the best financing companies in the industry! We have plans that offer 0% interest, no down payment, and low payment options. We have financing options that work well with clients that have less than perfect credit as well.

What is the difference between a tune up and a diagnostic?

  • A diagnostic service call is needed when your HVAC equipment is not working correctly. We complete testing on several components to attempt to find the cause of the malfunction.
  • A HVAC Tune up is a maintenance call on a working air conditioning system. The tune up includes a safety inspection, coil sanitization and drain treatment

Can I get a ballpark estimate?

Yes! We can definitely give ballpark estimates by email, phone or text. Although it can be difficult to give accurate estimates without seeing the entire set up of your system. The HVAC system is attached to many working parts in your home and as "Climate Experts" we like to make sure they are working together correctly. We have Zoom appointments available for estimates on system replacement for your convenience.

Are you available same-day?

Yes! We try to keep availability for same day appointments for customers who need their AC fixed ASAP. If same day is not available we are 99% of the time available for next day diagnostic appointments.

How does AC work?

Your air conditioning system does not bring cold air into your home. On the contrary it is designed to remove heat from inside of your home and bring it outside. The refrigerant inside of the system absorbs heat and carries it to the outside condensing unit where it removes the heat to the outside air.

How long do AC systems last in Melbourne, FL?

The average lifespan of a central air conditioning system in Florida is 10 years. We find that larger components start to fail at 10 years, which causes expensive repair bills. Most manufacture warranties are 10 years long, so parts are no longer under warranty. Regular maintenance helps the equipment to run as efficiently as possible, often prolonging the unit’s life 

Why is my drain line backing up?

The AC drain line typically runs from the inside unit underground and exits outside of the home. It has standing water sitting inside of the drain line that can grow bacteria and sludge over time. The sludge can create a clog that will cause water to back up into your home. We recommend adding 1-2 cups of distilled vinegar into your drain line every 3 months to prevent sludge build up.

How often should I replace my filter?

  • 1" pleated filters should be replaced every 30-90 days
  • 4" pleated filters should be replaced every 3-6 months

Why do temperatures vary from room to room?

Your home should be comfortable with even temperatures in every room. Uneven temperatures may be caused by lack of insulation or improperly designed duct systems.

How long does an AC system last in Florida?

Air conditioning systems tend to last around 15 years but the full lifespan can range between 10 and 20 years. Since we live in Florida, we use our air conditioners much more often than the average person in a cooler climate. This can contribute to shorter lifespans. You can get the most from your AC unit with proper air conditioning maintenance and prompt repair work when necessary.

How long does a furnace last in Florida?

The average furnace is set to last about 10 or 15 years. Floridians can typically get ours to last closer to that 15-year mark because we have such a warm climate. This is especially true if your furnace is always given quality service by a professional. 

What does a heat pump do?

A heat pump can both heat and cool your home. Heat pumps are HVAC systems that are amazing for our climate because they’re made to handle summers and mild winters. Heat pumps are also great because they’re eco-friendly. They move heat rather than generate it through traditional means.

What does MERV mean?

MERV stands for minimum efficiency reporting values. It’s a measurement made to determine a filter’s ability to capture larger particular matter. This rating is helpful because it can help you determine what filter is right for the needs of your home. 

How often should I replace my air filter in Florida?

As a general rule of thumb, you should replace your HVAC system’s filter once a season (i.e. once every three months). Living in Florida can make things a little different. If you’re using a system more often, then it might benefit you to change your filter more often. You can consult one of our professionals about this. 

Is it important to have maintenance on my air conditioner?

Yes. It’s imperative that you maintain your air conditioner. Air conditioner maintenance is vital preparation for the cooling that your air conditioner does. Maintenance helps reduce energy costs, improve your cooling power, and help your system last. We suggest that you maintain your AC system once every spring. This is easy through the assistance of our professionals and with the help of our maintenance plan.

What is a Heat Recovery Ventilator (HRV)?

Heat recovery ventilators or HRV systems are systems that can take the fresh air from outdoors and bring it back indoors without wasting energy. Having one of these systems is great because it allows you to circulate fresh air into your home without sacrificing the internal temperature. 

What is an Energy Recovery Ventilator (ERV)?

Energy recovery ventilators or ERV systems are indoor air quality systems that can transfer heat and moisture. The advantage of an energy recovery ventilator is that it can help you balance the feeling of your home and bring in fresh air without compromising the internal temperature of your space. Don’t let stale air get you down. 

What does an HVAC maintenance plan include?

Are you wondering what an HVAC maintenance plan includes? Our HVAC maintenance plan includes a check of your air conditioning and/or heating and system to prepare it for its upcoming heating and cooling work. HVAC maintenance can help you avoid breakdowns and fix minor issues that would cause problems later on in the cooling or heating season.

What is a zone control system?

A zone control system is an HVAC system that segments your ductwork so that you can heat or cool your space in zones. Zone control systems are great for larger homes or homes that have natural temperature disparities due to multiple floors or an imbalance of natural light. We can help you determine if a zone control system is right for you.

What is the difference between commercial and residential HVAC?

Residential HVAC systems are the systems that are used in homes while commercial HVAC systems are the systems that are used in businesses. The main difference is that commercial systems are typically much bigger to allow them to provide a higher level of power.

  • One 24 point A/C Tune up
  • One 18 point Heating Tune up
  • Two Diagnostic Service Calls
  • Two Pounds 410a refrigerant
Climate Experts Air and Heat's Titanium Plan

The Titanium Plan

Our HVAC Maintenance Plan is designed to save you money over time on electric bills, repairs, and extend the life of your system.

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  • 10% Discount off of repairs
  • 10% Discount off new system installation
  • Priority Service
  • Only $199 for 12 months of coverage