Team Member Details
Call Center Manager
Zach has been in customer service for well over 16 years. He started in restaurants in Key West as a cook and worked his way up to Kitchen manager and eventually GM. Seeking a higher education in Culinary he packed his bags and headed to Colorado to attain a Culinary degree.
While at school he was recruited by Sysco foods to be a Marketing specialist and Account Manager. Being championed for his attention to detail and exceeding the standard for customer service he was promoted to Senior Key Account Management. After a long tenure with Sysco Zach took his talents to Tundra Restaurant Supply where he was a Senior Account Manager and Project Manager for National Accounts.
Managing large business accounts such as Chipotle, Texas RoadHouse, and Qdoba, Zach created a customer service and member experience like no other.
During the pandemic Zach and his family relocated back to Florida and became a part of the Climate Experts team as the Call Center Manager. Zach enjoys cooking for his friends and family in his spare time and is an avid fisherman and Master Diver.