Climate Experts Air, Plumbing & Electric is a licensed Florida contractor. All trade work is performed by or under the supervision of state-certified license holders:

• HVAC License: CAC1818633
• Plumbing License: CFC1432297
• Electrical License: EC13014915

Customers may verify licenses at any time through the Florida Department of Business and Professional Regulation (DBPR) at www.myfloridalicense.com or by calling 850-487-1395.

Climate Experts is not responsible for the sizing of air conditioning equipment. Recommendations are based on available information and industry standards. Final sizing decisions and responsibility rest with the Customer. Climate Experts is not responsible for undersized wiring or breakers unless electrical work is expressly included in the signed scope of work.

Climate Experts is responsible only for installation and materials specified herein. Customer shall release and hold Climate Experts harmless from any and all consequential damages resulting from malfunction or non-operation of air conditioning equipment, water or fire damage, damage to the structure or its contents, incorrect power, wiring, fuses, existing code violations, drain pans, drain lines, float switches, condensate pumps, and any water damage caused by clogged drainage, overflow, or moisture accumulation.

Climate Experts offers no warranty on pre-existing conditions or equipment including duct systems, insulation, return stand integrity, existing electrical systems, copper line sets, and concrete pads. Customer is solely responsible for ensuring ductwork is properly inspected. Climate Experts makes no guarantees that equipment will achieve or maintain specific temperature or humidity levels.

Climate Experts is licensed to perform plumbing services under Florida Statute Chapter 489. The following limitations apply:

• Climate Experts is responsible only for plumbing work expressly specified in the signed estimate or proposal.
• Climate Experts is not responsible for pre-existing plumbing conditions including deteriorated pipes, corroded fittings, dissimilar metal connections, existing code violations, or conditions that existed prior to our service visit.
• Climate Experts is not responsible for water damage resulting from pre-existing pipe deterioration, hidden leaks, or plumbing failures unrelated to our specified scope of work.
• Customer is responsible for locating and disclosing all shut-off valves, water supply lines, clean-outs, and drain locations prior to commencement of work.
• Climate Experts makes no guarantees regarding water pressure, flow rates, or water quality unless specifically included in the signed scope of work.
• Restoration of walls, flooring, cabinetry, or finished surfaces required for access is not included unless expressly stated in the scope of work.
• Water heater installations are subject to applicable Florida Building Code requirements. Customer is responsible for ensuring the installation location meets all code requirements.
• Climate Experts is not responsible for issues arising from municipal water supply quality, hardness, contamination, pressure variations, or supply interruptions.
• Gas line work is limited to the scope specified. Climate Experts is not responsible for pre-existing gas line conditions or leaks beyond our installation point.

Climate Experts is licensed to perform electrical services under Florida Statute Chapter 489 and in compliance with the National Electrical Code (NEC) and Florida Building Code. The following limitations apply:

• Climate Experts is responsible only for electrical work expressly specified in the signed estimate or proposal.
• Climate Experts is not responsible for pre-existing electrical conditions, existing code violations, deteriorated wiring, aluminum wiring hazards, undersized panels, or conditions that existed prior to our service visit.
• Customer is responsible for disclosing all known electrical issues, prior work, code violations, or non-permitted work prior to commencement.
• Restoration of walls, ceilings, attic spaces, or finishes required for access is not included unless expressly stated in the scope of work.
• Climate Experts makes no guarantees that work will prevent power surges, lightning damage, utility outages, or equipment damage from external electrical events.
• Hazardous electrical components discovered during service — including aluminum wiring, Federal Pacific (Stab-Lok) panels, Zinsco panels, or double-tapped breakers — will be disclosed to the Customer in writing. Climate Experts is not responsible for damages arising from Customer’s refusal to authorize repair of disclosed hazards.
• Climate Experts is not responsible for damage to appliances or electronics caused by pre-existing electrical conditions discovered during service.
• HVAC contractors performing electrical work are limited to dedicated HVAC circuit work only, per the expanded scope authorized by 2024 Florida Statute §489.105 amendments.

Customer understands that Climate Experts is not responsible or liable for problems arising from repair, tune-up, maintenance, service, or diagnostic work beyond the expressly agreed scope. No warranty is offered on repairs or service work unless stated in writing on the invoice or agreement.

Climate Experts reserves the right to require full system access to perform a thorough diagnostic. Restricting access at Customer’s request may result in an incomplete diagnosis. Climate Experts is not liable for failures or damages arising from a diagnosis performed under Customer-imposed access restrictions.

If a repair is attempted and additional underlying problems are discovered that require further work, Customer will be notified and a new estimate provided before additional work is performed.

Customer is solely responsible for routine system maintenance. Failure to perform required maintenance may void applicable warranties. Customer responsibilities include:

• Cleaning drain lines and changing air filters at manufacturer-recommended intervals. Failure to clean the drain line can cause water backup, property damage, and system shutdown.
• Maintaining clear and safe access around all HVAC, plumbing, and electrical equipment at all times.
• Protecting outdoor equipment from flood damage, landscaping obstruction, and physical impact.
• Notifying Climate Experts promptly of any unusual system performance, sounds, odors, or visible damage.
• All service call fees to correct drain line backups, clogged filters, or other maintenance-related failures are the sole responsibility of the Customer.

Permit fees are only included if expressly specified in the signed contract. Customer agrees to pay all permit fees unless otherwise stated. Customer must ensure the property is accessible for all required inspections. Fees for failed inspections due to inaccessibility, re-inspection fees, and expired permit fees are the sole responsibility of the Customer.

All work performed by Climate Experts is intended to comply with applicable Florida Building Codes and local amendments in effect at the time of installation. Future code upgrades are the Customer’s responsibility unless otherwise agreed in writing.

• Climate Experts is not responsible for cracking, crumbling, or holes in drywall, plaster, tile, or other finishes resulting from installation work unless restoration is expressly included in the scope of work.
• Customer is responsible for all finish and surface repairs needed after service unless expressly included in the scope of work.
• Customer is responsible for removing and protecting all valuable items, furniture, electronics, and personal property from work areas before service begins.
• Climate Experts is not responsible for disruption to insulation, vapor barriers, or other materials in attic or crawl spaces during installation work.
• Climate Experts will take reasonable precautions to protect Customer’s property during service but cannot guarantee zero incidental contact with surfaces in confined or congested work areas.

Full payment is due upon completion of work unless otherwise agreed in writing prior to commencement. For larger projects, a deposit may be required as specified in the proposal.

• In the event of non-payment, Customer agrees to pay all costs of collection including reasonable attorney fees and a service charge of 1.5% per month (18% annually) on the unpaid balance.
• Customer agrees to pay a returned check fee of $75.00.
• Customer agrees that signing an estimate, invoice, or work authorization constitutes written acknowledgment that services were requested and authorized.

Climate Experts expressly reserves all rights under Florida Statute Chapter 713 to file a construction lien against any property where services were performed in the event of non-payment of the full agreed amount. These rights apply to all HVAC, plumbing, and electrical services on both residential and commercial properties.

• Climate Experts may file a Claim of Lien under Florida Statute §713.08 for any unpaid labor, materials, or services furnished to improve the property.
• A Notice to Owner (NTO) may be served prior to or concurrent with the commencement of work or the filing of a lien.
• Partial payment does not waive Climate Experts’ lien rights. Lien rights are preserved until payment is received in full.
• Customer agrees to pay all reasonable attorney fees and costs incurred by Climate Experts in enforcing any lien or collection action, as permitted by Florida Statute §713.29.
• Under Florida law, a lien filed against your property could result in your property being sold to satisfy the debt if left unresolved.

Returns or refunds are not available once work has been performed or authorized, except as required by applicable law. If a refund is issued at Climate Experts’ sole discretion, Customer is responsible for all processing fees, restocking fees, and return costs. Climate Experts is not obligated to issue refunds for completed services, installed equipment, or specially ordered materials.

By accepting a portable AC unit, Customer expressly assumes all risk and liability associated with its use:

• Customer assumes full responsibility and holds Climate Experts harmless from all damage to flooring, walls, windows, doors, carpeting, or any surface resulting from placement, installation, or use of portable AC equipment.
• Climate Experts makes no guarantee that portable AC equipment will achieve or maintain specific temperatures.
• Customer must return the unit in the same condition as received within 5 business days unless extended in writing.
• Failure to return within the rental period will result in an additional charge for each additional 5-day period.
• If Customer fails to return a portable AC unit or returns it damaged, Customer will be liable for $750 plus the current replacement cost of the unit.
• Deposits are only refundable if Customer proceeds with a full system replacement approved by Climate Experts.

Climate Experts does not warrant or guarantee that repaired or newly installed HVAC, plumbing, or electrical equipment will achieve specific temperatures, maintain specific humidity levels, provide specific water pressure, eliminate specific noise levels, or perform beyond manufacturer specifications. Customer is solely responsible for:

• Ensuring the property is adequately insulated per Florida Building Code requirements.
• Minimizing heat sources and reducing load on HVAC systems.
• Ensuring adequate electrical capacity for all installed equipment.
• Maintaining all installed equipment per manufacturer recommendations.
• Protecting equipment from environmental conditions including flooding, extreme weather, lightning, and pest intrusion.

A. Manufacturer Parts Warranties

Manufacturer parts warranties are provided by the equipment manufacturer — not by Climate Experts. Per Florida Statute §559.956 (effective July 1, 2024), manufacturer warranties on HVAC systems installed on or after July 1, 2024 transfer automatically to new property owners without a transfer fee and without registration requirements. Warranties attach to the property.

B. Climate Experts Limited Labor Warranty

• The labor warranty period begins on the date of installation or work completion and is specified in the signed agreement.
• Climate Experts offers a maximum in-house labor warranty of 1 year on all installations and repairs unless a different term is expressly stated in the contract.
• Labor warranties exceeding 1 year are Extended Labor Warranties provided by third-party manufacturers or warranty companies — not by Climate Experts.
• Customer must maintain an active Maintenance Value Plan (MVP) throughout the entire warranty period or the labor warranty is void.
• Warranty service calls must be scheduled Monday through Friday between 9AM and 6PM Eastern Time. After-hours warranty service incurs an additional fee.
• Climate Experts offers no labor warranty on pre-existing equipment or materials not installed by Climate Experts.
• The labor warranty does not cover: normal wear and tear, corrosion, improper maintenance, damage from electrical surges, storms, floods, fires, unauthorized modifications, or work performed by any party other than Climate Experts after our installation.

• The MVP begins on the date of purchase and ends 1 year from the start date unless otherwise specified in writing.
• MVPs included with new system installations begin on the date of installation.
• Free service calls must be scheduled Monday through Friday between 9AM and 5PM Eastern Time. Service calls outside those hours cost $79 each.
• A maximum of 2 free service calls and 2 included tune-ups are available per annual MVP. Additional tune-ups require separate purchase.
• Free service calls do not cover the cost of parts, repairs, refrigerant, or drain cleanings.
• Refunds are only available within 30 days of purchase and only if no tune-ups, service calls, or work have been performed under the plan.
• The MVP covers one unit only. Multiple units require separate MVP purchases.
• Air filters are not included in the MVP and are the Customer’s responsibility.
• Multi-system discounts apply only to qualifying equipment at the same property address.

To the fullest extent permitted by Florida law, Customer agrees to indemnify, defend, and hold harmless Climate Experts Air, Plumbing & Electric, its owners, officers, employees, qualifying agents, subcontractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses including reasonable attorney fees arising out of or resulting from:

• Customer’s breach of any term of this agreement.
• Customer’s failure to disclose known conditions, prior work, code violations, or hazards at the property.
• Customer’s refusal to authorize repairs or remediation of conditions disclosed and recommended by Climate Experts.
• Customer’s failure to perform required routine maintenance.
• The acts, omissions, or negligence of the Customer, Customer’s tenants, guests, or third-party contractors working at the property.
• Damage or injury arising from Customer’s misuse or modification of installed equipment or systems.

Climate Experts reserves the right to engage Florida-licensed subcontractors to perform any portion of the specified work. Per Florida Statute §489.113, all trade-specific work (HVAC, plumbing, electrical) is performed by or under the supervision of a holder of the appropriate state-certified license. Climate Experts remains responsible to the Customer for the quality of all subcontracted work. All subcontractors are required to hold valid Florida licenses and carry required insurance coverage.

Climate Experts maintains general liability insurance and workers’ compensation coverage as required by Florida law and the DBPR. Certificates of insurance are available to Customer upon written request. Customer is responsible for maintaining adequate homeowner’s or commercial property insurance for the property where services are performed. Climate Experts is not responsible for losses that are or should be covered by Customer’s own property insurance policy.

Climate Experts Air, Plumbing & Electric (HVAC CAC1818633 | Plumbing CFC1432297 | Electric EC13014915) uses SMS text messaging to communicate with customers, employees, and contractors. The following terms govern all SMS communications from Climate Experts.

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from these Terms and Conditions or any services provided by Climate Experts shall be subject to the exclusive jurisdiction of state or federal courts located in Brevard County, Florida. Customer waives any objection to venue in Brevard County.

Prior to initiating any legal action, Customer must provide Climate Experts with written notice of the specific dispute and a minimum of 30 days to investigate and cure any alleged breach or deficiency before filing suit.

In any legal proceeding arising from this agreement, the prevailing party shall be entitled to recover its reasonable attorney fees, court costs, and litigation expenses from the non-prevailing party, as permitted by Florida law.

• Entire Agreement: These Terms and Conditions, together with any signed estimate or proposal, constitute the entire agreement between the parties and supersede all prior representations, discussions, and agreements whether verbal or written.
• Severability: If any provision of this agreement is found unenforceable, the remaining provisions remain in full force and effect.
• Modification: No modification of these Terms and Conditions is valid unless made in writing and signed by an authorized representative of Climate Experts.
• Waiver: Failure by Climate Experts to enforce any provision shall not constitute a waiver of the right to enforce that provision in the future.
• Force Majeure: Climate Experts shall not be liable for delays or failures caused by circumstances beyond our reasonable control including acts of God, natural disasters, labor disputes, material shortages, government actions, or utility failures.
• Assignment: Customer may not assign any rights or obligations under this agreement without the prior written consent of Climate Experts.