If you have an upcoming repair scheduled for your air conditioner, you may be wondering what you can do to make sure it goes smoothly. We try to make things as easy as we can from our end. You can schedule an appointment online or by phone. We confirm the appointment by phone and text and even include a photo of the technician so you’ll be sure you’re opening the door to the right person. While we do schedule a 1-2-hour window when your technician might arrive, we also send email and text notifications when they’re on their way, showing exactly where they’re coming from and when to expect them. We also communicate clearly throughout the repair process so you can make any decisions with as much information as possible.
There are a few things it would be helpful for you to do before your technician arrives. Here’s a handy checklist of five ways you can prepare for your AC repair so it will be as quick and easy as possible.